Letters to my child. Leadership, Business and Kaizen.

Tag: Dealing with Difficult People

Dealing with Difficult People: The Know-It-All

I interrupted my reading list to check out a book given to me by a co-worker. In “Dealing with Difficult People”, Dr. Rick Brinkman ¬†pinpoints the following criteria for people to feel better. According to research, people feel better when… – They clarify their values – Update their concepts – Learn effective communication – Learn… Read More ›